Returns Policy

All of our products may be returned in their original condition for a full refund, for any reason whatsoever, within 30 days of the date you receive your purchase. Items that have been laundered, dirtied, damaged or altered in any way cannot be accepted for return. Footwear products that show signs of street wear with debris, dirt or pebbles embedded in the soles will NOT be refunded or exchanged. Items purchased online cannot be returned to retail store locations that carry the No Sweat brand. If you would like to return merchandise purchased from our online store please follow these instructions.

How to return your purchases to Ethical Soles:

• Package the items you wish to return in a mailing envelope or box.
   
• You must include a copy of the invoice with the package.
   
• Please indicate if you desire a full refund or an exchange. Exchanges can only be performed for a different size and/or color of the same item. If you wish to receive a different item in exchange for the returned product, you must accept a refund for the return and place a new order online.
   
• If returning for exchange, please indicate clearly what you would like in exchange and the shipping destination.
   
• Please provide a brief reason for your dissatisfaction.
   
• Send to the following address:

Ethical Soles Trading Co. Inc.
893 Westminster Ave.
Winnipeg, Manitoba
Canada  R3G 1B4

The sender is responsible for return postage. We urge you to use a mail carrier that generates tracking numbers, as we will not be responsible for lost packages.

Please allow 1-2 weeks for receipt and processing of your return. You will receive an email notification when your return has been received and the refund transaction has occurred